What This Policy Covers
We process your mobile number, email, payment details and session logs to operate your account, verify deposits from bKash, Nagad and Rocket, prevent fraud, and respond to support requests. We store this information on secure servers and do not sell it to third parties. Cookies track
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your device type, browser and session duration so we can optimise the lobby on your phone. If you contact support through live chat or email, we retain those conversations to resolve issues and improve our service. You may request a copy of your data or ask
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us to delete your account by emailing our privacy contact. Withdrawals and account verification may require identity documents; we use them only to meet regional payment-provider requirements and delete them once verification is complete. Retention periods depend on legal obligations in the regions we serve, typically
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ranging from one to seven years for transaction records. We update this policy when our data practices change and notify active account holders by email or in-app message. Access to our platform depends on local law and eligible regions in Bangladesh; we do not guarantee availability
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where prohibited.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.